Starting Monday, February 3rd, when you log into Online Banking, you will be asked to set up a multi-factor authentication to add an extra layer of security to protect your account.
What is Multi-Factor Authentication (MFA)?
Multi-factor Authentication (MFA) is a security system that requires more than one method to verify the user's identity for a login. If the MFA system does not recognize the device you are using to log in or detects uncharacteristic or unusual behavior, an extra layer of security is triggered, requiring you to take an additional step to verify your identity.
How does the new security feature work?
When logging into online banking on your computer or mobile device, you will be asked to authenticate your log in by entering a security code, which you can choose to receive via email or text message. You will be asked to enter this code to complete the login process on your computer or mobile.
Once you’ve successfully input your valid code and logged in, you won’t be prompted to authenticate your log in again on that device, unless you erase the device’s history, use a different browser or you need to change your password for security reasons.
When will this new feature begin?
Starting Monday, February 3, when you log into online banking on your computer or mobile device, you will be asked to set up your verification security code.
Before February 3, we recommend logging in to online banking and verify your email and cell number listed on your account within the MORE tab, then PROFILE, to make sure you have your up-to-date contact information.
Best Practices For Keeping Your Accounts Safe Online
In addition to the protections Seasons FCU has in place, we encourage you to use these best practices to help keep your accounts safe online:
- Change your passwords frequently
- Monitor your accounts regularly through online and mobile banking and account alerts, looking out for suspicious activity
- Keep your apps and devices up to date with the most recent system updates
- Run anti-virus software and make sure your firewall is turned on
- Avoid unsecured wireless access points – like public WIFI hotspots
- Avoid clicking on links in unsolicited emails