FAQ

Have a question? We have your answer. Here are the answers to common questions about your Seasons Federal Credit Union account, online banking, bill pay, and mobile check deposit. If you have a question that is not answered here, please call us at 860-346-6614 or use our secure contact form and we will be happy to assist you.

Live Chat Questions

Seasons FCU offers Live Chat support for members to use during open business days. Live Chat connects you with the same representatives as you would find if calling into our Call Center.

We ask that you please be patient with us as you are waiting for a response.

Account Questions

Have questions about your account at Seasons Federal Credit Union?

Bill Pay Questions

Here are simple, straightforward answers about Bill Pay from Seasons Federal Credit Union.

Online Banking Questions

We have fully upgraded our online banking, mobile banking, and bill payment services.

E-Statements

Seasons Federal Credit Union members can monitor their bank account activity through electronic statements.

Making an Online Appointment

Do you have questions about your account? Do you need to apply for a loan or a credit card? If you schedule an appointment online, you can choose the time and date that works best for your schedule.

Share Certificate Program Changes

Effective 1/1/2021, Seasons Federal Credit Union is temporarily suspending its Share Certificate (regular and IRA) program.

ScoreCard Rewards

With a Seasons Visa rewards credit card, you can earn reward points on qualifying purchases that can be redeemed for a variety of items, including merchandise, airfare, hotels, travel packages, and more.